Tactical, Operational & Strategic Analysis of Markets, Competitors & Industries
Service Triangle Analysis helps us in our Customer Retention strategies. What Differentiates a organisation or generates Brand Loyalty or Re-Position a product / service is Service Triangle. It is through effective use of Service Triangle that our Ladder of Loyalty works and we are able to move: 1. A Prospect 2. to becoming a Customer 3. to becoming a Client 4. to becoming a Supporter 5. to be…
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