Shouldn't CI ideally be used to help your company (or client company) understand how the competitor is going to react or drive customer behavior? Presumeably, both you and your competitors are doing market research with consumers to understand the...
I'm delighted to finally hear the conversation moving away from competitors. The marketplace and customers are FAR more important than competitors in identifying opportunities, market changes, customer's concerns and complaints and new ideas. Comp...
Hi Jeremy,
Last week at SCIP Amsterdam, the CI Manager of CISCO said that they were also not that much looking at the competition, but rather focusing on understanding customers. This seems to be the behaviour of market leaders who prefer creating...
I have found that there are two general attitudes behind all the reasons why a company would not look at its competitors -- arrogance and ignorance. Arrogance: we're the market leader, and as long as we keep serving our customers well, there's no ...
I'm going to play devils advocate here.
It's possible that this company has its feet firmly on the ground - and is actually thinking more than many of us do.
As CI professionals we focus on competitors - perhaps to too great an extent if we igno...
Thank you all for the very interesting replies. I tend to think any company not doing CI is playing to lose, but some of the feedback offered suggests scenarios whereby doing CI might be pretty low on the list of priorities - especially if budgets...
Jeremy,
Great post with some insightful responses. Having worked in the insurance industry (always understaffed), CI teams become so involved in CI projects that they forget the other CI functions and some of monitoring and digging for warnings an...
In my industry, if you don't at least monitor your competitors, you can't get an idea of what they might do to win the next contract and how you can beat them at their game. With an industry that is so hard to differentiate between companies, gove...
Steve if the company is worth its salt in business, the very basic thing they would do is 5 Force Analysis.
5 Force Analysis is a Industry Analysis tool.
1. Competitors
2. Customers
3. New Entrants
4. Subsitutes
5. Competitive Rivalry in the Mar...
Eric - you've brought up a few really interesting points.
How many times have you sat with more than 1 other CI person and not had the conversation (vent?) where the CEO/President is upset because they've heard something new and didn't hear it fr...
Steve has really covered a lot of the major reasons not to do CI here. If these reasons are the real reasons for ignoring competitors, they aren't half bad. Apple, it is said, ignores other firms in the market because they are too busy revolutioni...
There are several good reasons to not pursue CI activities:
1. You're not feeling any pain imposed by competitors or their activities. Yes, there is some risk of being surprised, but having CI doesn't eliminate that.
2. You have a very strong pr...
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I don't have a profile in courage to share off the top of my head but I will suggest that the ability to put courage to work communicating skeptical insights depends highly on the self-esteem - or inversely proportioned narcissism - of your client...
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I recently read a blog post from Doug Stephens of Retail Prophet in Canada on the subject of courage.Doug helps retailers deal with future strategic challenges, and has some remarkable insights about retail and leadership. He says that courage is ...
A collective of professionals and passionate amateurs around the globe who analyze a world in transition and help guide leaders in their most critical decisions.
This has been an interesting discussion. I have done some thinking about it and wonder if the differentiation between PI and CI methods is about the end result.
CI methods lead to analysis and deliverables that provide a company with actionable r...
Now, it seems that as if all CI practitioners were the "good ones", and PI practitioners "the evil ones". Then, (if we suppose that people in general have mostly good intentions and moral) why would "the World" (i.e. businesses or citizens) still ...
Dear Pavol,
Ethics is the basis of conduct, which is perceived through individual morality and society’s norm of what is "good or bad", "right or wrong". :- Stealing is immoral
A code of conduct is a statement of ethical practices or guidelines ...
Between MORALITY and GREED lies AMBITION.
In the Race for Economic Supremacy of Nations, Ethics serve Country's interests to be globally competitive.
The world is Grey and not Black or White!
Country's Moral & Ethical code and Individual Moral ...