What tactics and approaches have you found to be successful in managing customer pushback?

[Andrew Beurschgens]

Ahead of the 28th UK Competitive Intelligence Forum Networking Event, the UK affiliate of the Strategic and Competitive Intelligence Professionals, entitled 'Successfully Managing Customer Pushback' with Kaiser's David Gibson and SCIP Toronto Chair, be great to share with people here what:

 

* What has worked and continues to work

* What has not worked, but learnings from such events

 

We shall also share with you the dialogue and drama from the event as per normal through 'Previous Events' at www.ukcif, just have to simply register against the site.  Thanks in advance.