Competitive Intelligence

Tactical, Operational & Strategic Analysis of Markets, Competitors & Industries

Service Triangle Analysis helps us in our Customer Retention strategies.

What Differentiates a organisation or generates Brand Loyalty or Re-Position a product / service is Service Triangle.

It is through effective use of Service Triangle that our Ladder of Loyalty works and we are able to move:

1. A Prospect
2. to becoming a Customer
3. to becoming a Client
4. to becoming a Supporter
5. to becoming an Advocate of our product / service.

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