Service Triangle Analysis helps us in our Customer Retention strategies.
What Differentiates a organisation or generates Brand Loyalty or Re-Position a product / service is Service Triangle.
It is through effective use of Service Triangle that our Ladder of Loyalty works and we are able to move:
1. A Prospect
2. to becoming a Customer
3. to becoming a Client
4. to becoming a Supporter
5. to becoming an Advocate of our product / service.