Tactical, Operational & Strategic Analysis of Markets, Competitors & Industries

Program Consultant / Market Research Manager at Primary Intelligence

As this job is really win/loss analysis, I thought it would be more appropriate to post it here in the Sales & Marketing Group. This was on LinkedIn, posted on October 5.

Job Description

As Primary Intelligence continues to grow as the market leader in providing win loss analysis and customer experience solutions, the company seeks a Program Consultant to join its team.

This senior role acts as the business unit manager for assigned clients and manages the day to day relationship with those clients once a sale has been made and the contract has been signed. You will become a trusted advisor with your clients’ stakeholders (product marketing, product management, voice of the customer, sales support and sales management executives). You will need to understand your clients’ key business needs and requirements and help stakeholders achieve their objectives and drive significant return on their investments in Primary Intelligence’s solutions.

As the Program Consultant you will be responsible for coordinating and executing win loss analysis and customer experience programs for your clients, including study design, interview development, telephone interviews with buyers, data analysis, consulting and written reporting.

Successful candidates will be able to function well in a fast-paced, team environment and be passionate about helping clients achieve their objectives through the implementation of our win loss analysis and customer experience solutions.

Key Responsibilities:

Acquire an in-depth understanding of your clients’ products and industry
Ability to understand clients’ strategic objectives and challenges
Interview client’s executive-level buyers to gather actionable data about the buying process and sales experience
Critically evaluate data collected from buyers and make strategic and tactical-level recommendations to stakeholders
Actively consult and work with senior-level executives at Fortune 500 companies
Prepare and deliver written analysis of data collected as well as group presentations of analysis results
Act as a champion/evangelist of win loss analysis and customer experience to all stakeholders and users within client organizations

Location:

Local and remote candidates accepted (anywhere in the U.S. or Canada)
Remote candidates must have excellent home office environment

If you feel your background and skills are a good match for this position and you would like to be a part of a fast growing, small company please apply today.

Desired Skills & Experience

Undergraduate degree in a related discipline required, MBA preferred
Product marketing, product management, sales experience and/or market research experience
Experience with quantitative and qualitative market research
Must have a demonstrated superior ability to analyze data and translate that analysis into specific actions and recommendations for clients
Excellent organizational and time-management skills
Strong attention to detail
Demonstrated excellent project management skills
Must have excellent computer skills, including strong background with word processing, spreadsheets and presentation applications
Very customer-service oriented
Excellent writing and presentation skills
Ability to manage multiple tasks and projects simultaneously
Entrepreneurial, can-do approach coupled with a strong desire and passion to make a difference

Company Description

Primary Intelligence specializes in win loss analysis, customer experience analysis, and competitive intelligence, conducting thousands of interviews with buyers every year. Our solutions enable hundreds of clients across more than 30 industries to understand the root causes of lost sales opportunities and customers, and identify the best practices required to improve their competitive advantage and customer retention. We pair our personalized consulting services with our unique role-based software tools to enable leaders in product marketing, product management, sales, and competitive intelligence to listen to their buyers, analyze the data, interpret the results, and guide them to take appropriate, timely action. For more information about Primary Intelligence, visit www.primary-intel.com, call 800-400-2174, or email us at info@primary-intel.com.

Additional Information

Posted: October 5, 2011

Type: Full-time