Competitive Intelligence

Tactical, Operational & Strategic Analysis of Markets, Competitors & Industries

Varsha Chitale's Blog – March 2014 Archive (1)

Do you measure customer loyalty?

Customer is King – the raison d'être of every business. It is therefore imperative for all businesses to listen to their customers.

Customer loyalty in particular is of immense value to any company. High customer loyalty indicates that your company is doing a key part of its job right. It also means that you have to try less…

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Added by Varsha Chitale on March 6, 2014 at 2:38am — No Comments

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